As COVID-19 lockdowns hit India, extraordinary hardships were faced by millions of migrants as they struggled with job loss, basic food for sustenance, access to covid care. While people like us swiftly moved to remote work with digital infrastructure (Zoom, Slack, etc) effortlessly - Civil Society Organisations (CSOs) directly helping migrant workers in distress on the ground were completely cut off from reaching them.
We started to see that tech tends to exclude vulnerable communities and those who work with them. And started wondering how such impact organisations working to serve vulnerable communities can access technology & digital infrastructure better serve migrant communities? So a few friends got together to set up an online helpdesk & case management system with a toll free number that could be used by a collaboration of CSOs to help migrant workers from anywhere in India.
Since then we have continued to grow in our effots to make technology accessible to grassroots, small NGOs and help them amplify their impact. We are grateful to our friends, partners and well wishers who have supported us in this journey.